Terms of service

Welcome to Le Diora, your distinguished destination for timeless 92.5 silver jewelry. By accessing or using our website, https://lediora.com, you agree to adhere to the following comprehensive Terms and Conditions ("Terms"):

1. Acceptance of Terms

These Terms and Conditions govern the use of the Le Diora website, including all aspects of browsing, purchasing, and interacting with our content and services. By accessing or using our website, you agree to comply with these Terms in their entirety. This agreement establishes a legally binding contract between you and Le Diora, outlining your rights and responsibilities as a user of our platform.

2. Changes to Terms

Le Diora reserves the right to amend these Terms at any time without prior notice. Changes may include updates to our policies, services, or other website features. Your continued use of the website after such modifications constitutes acceptance of the revised Terms. It is advisable to review these Terms periodically to stay informed of any updates that may affect your use of our services.

3. User Accounts

To access certain features and services on our website, users may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. This includes safeguarding your password and restricting access to your account to prevent unauthorized use. By creating an account, you agree to provide accurate and current information about yourself.

4. Orders & Payment

When you place an order on Le Diora’s website, you are entering into a contractual agreement for the purchase of goods. This agreement covers transactions made through various payment methods, including credit cards, debit cards, and bank transfers. We reserve the right to decline any order for reasons such as insufficient stock, inaccuracies in product information, or suspected fraudulent activity. Your submission of an order signifies your acceptance of our Terms and conditions of sale.

5. Shipping & Delivery

Le Diora ensures reliable shipping and delivery of your purchases through reputable national couriers. Shipping within India is free for all orders, while a nominal fee applies to Cash on Delivery (COD) transactions. We strive to deliver orders promptly within 3-7 business days from the date of purchase. Customers can track their shipments using provided tracking numbers or through our website. Please note, once packages are handed over to the courier, Le Diora assumes no responsibility for lost or stolen shipments.

6. Intellectual Property

All intellectual property rights associated with the Le Diora website, including but not limited to trademarks, logos, designs, and copyrighted content, belong exclusively to Le Diora or its licensors. Unauthorized use, reproduction, or modification of any content on our website is strictly prohibited without prior written consent from Le Diora. This provision extends to all users and visitors of the website, ensuring protection of our brand identity and creative assets.

7. Limitation of Liability

Le Diora disclaims liability for any damages arising from your use of our website, including but not limited to direct, indirect, incidental, consequential, or punitive damages. This includes damages caused by errors, interruptions, inaccuracies, or omissions in our content, services, or products. By using our website, you agree that Le Diora shall not be held responsible for any adverse outcomes resulting from your reliance on information provided on our platform.

8. Communications

By using our website, you consent to receive communications from Le Diora electronically. This includes notifications, updates, promotional offers, and transactional information sent via email or posted on our website. You acknowledge that electronic communication satisfies any legal requirement for written communication and agree to receive such communications as part of your interaction with Le Diora.

9. Cancellation by Le Diora

Le Diora reserves the right to cancel any order at our discretion. Reasons for cancellation may include product unavailability, pricing errors, or suspicion of fraudulent activity. If an order is canceled after payment has been processed, we will promptly issue a refund to the original payment method used for the transaction. We may also request additional information or verification before accepting an order to ensure the security and accuracy of transactions.

10. Cancellation and Changes by Customers

Customers may initiate cancellations, replacements, or returns in accordance with Le Diora’s Return and Exchange Policy. This policy outlines procedures for returning products due to defects, incorrect shipments, or dissatisfaction with the product. By using our website, you agree to comply with our policies and accept our decisions regarding order cancellations or modifications. This includes acknowledging our authority to determine eligibility for returns and exchanges based on specified criteria.

11. Sizing

Product dimensions provided on the Le Diora website are expressed in inches for accuracy. While we strive to ensure precise measurements, variations may occur due to the handmade nature of our jewellery items. Customers are encouraged to refer to our sizing guides and product descriptions when selecting items, particularly for rings where fit can vary based on band thickness and design. We aim to provide detailed guidance to help customers make informed decisions regarding sizing and ensure satisfaction with their purchases.

12. Termination

Le Diora reserves the right to terminate or suspend your access to our website without prior notice or liability, for any reason deemed necessary by Le Diora. This includes but is not limited to violations of our Terms and Conditions, suspected fraudulent activity, or any actions that may compromise the security or integrity of our website. In such cases, Le Diora retains the right to take appropriate legal action to enforce compliance with our Terms and protect the interests of our business and users.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms, including their interpretation, validity, or enforcement, shall be subject to the exclusive jurisdiction of the courts in India.

14. Dispute Resolution

In the event of a dispute or claim arising from these Terms or your use of the Le Diora website, both parties agree to resolve the matter through arbitration in India. Arbitration shall be conducted in accordance with the prevailing arbitration laws in India, and the decision of the arbitrator(s) shall be final and binding on both parties.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed deleted without affecting the validity or enforceability of the remaining provisions. The remaining Terms shall continue in full force and effect.

16. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Le Diora regarding your use of our website, superseding any prior agreements or understandings, whether oral or written, regarding the subject matter herein.

17. Contact Us

If you have any questions, concerns, or require further clarification regarding these Terms and Conditions, please contact us:

• Email: info@lediora.com

• WhatsApp/Phone: +919256789494

Thank you for choosing Le Diora for your jewelry needs. We are committed to providing a secure and enjoyable shopping experience for our valued customers.